How Subscription/Gifts Work
Club Specifics
Canadian Eh!
Canada Craft Club ships brews sourced from all over the world, from Portland to Belgium and back to Victoria! Canada Craft Club is based out of Calgary, Alberta, so all charges are in Canadian dollars and retail pricing is reflective of the local market.
Shipping
We ship across Canada! If you reside in a province where importing alcohol from other provinces is restricted, you will not be able to order from Canada Craft Club. Read more about how and where we can ship. There may be additional charges to ship to some locations; any additional surcharges will populate in your checkout once the postal code is added. We ship all packages with either Loomis, Fedex, Canada Post or ATS. If you are located in a rural community or remote location with a PO Box, we will ship with Canada Post. Let us know if you have a carrier preference and we will update your shipping method for you. Couriers ship during the day, if you are not home between 9-5, it is best to use your office for the shipping address. Someone over the legal drinking age in the recipient province/territory must be present to sign for the delivery. We now offer a pick-up location in Calgary only: 22, 1259 Highfield Crescent SE. If you are an existing member that would like to pick-up your package, please get in touch with us. Returned packages will incur a base shipping fee of $15+tax plus any applicable surcharges to reship, or if you prefer, we will keep your package and credit your account for the value of the package, less the return shipping charges and a $10+tax restocking fee.
Subscriptions
Subscriptions are awesome because they are easy! Subscriptions are recurring deliveries that occur monthly. By joining Canada Craft Club and selecting a subscription, you are agreeing to receive a new delivery of beer each month. Pick a package and pay for your first delivery, which will be shipped the last week of the upcoming shipment month. We process payments for the upcoming month on the 5th, so if you need to cancel or suspend, just do so prior to the 5th, so you will not receive the upcoming month’s beer package.
Amount of beer
Each package has a minimum volume of beer, but the brews you receive may be in different formats, these are almost always tall 473ml cans.
$0 Initiation fee / $0 Cancellation fee
No extra fees here. You only pay for the beer package that is delivered directly to your door.
In depth experience package
Each monthly shipment contains a specialized experience, including our Beer Guide that will direct you to detailed online profiles for every beer we feature. You’ll find tasting notes that describe each beer and provide education about how to enjoy and recognize the subtleties in each can. Save your Beer Guides to track your experience and to use as a reference as you continue your craft beer exploration. All the beer info is also stored in your online account, where you can reorder and rate your favourites.
Makes a great gift!
Know someone that loves beer? Why not ‘beer’ them? Simply hit-up the gift packages area. When you checkout you can select the number of shipments (equal to the amount of months) you’d like to purchase. Canada Craft Club packages are also great as a corporate gift because we can deliver directly to your client’s office. The packages are more cost effective than flowers or gift baskets (who wants to eat flowers anyways?).
Billing
All purchases are transacted through Canada Craft Club, which is the name that will show up on your credit card. Recurring subscriptions are charged on the 5th of every month. If you want to suspend or cancel your subscription, you must do so prior to the 5th of the month, to ensure you are not billed for the upcoming delivery. For example, your charge on May 5th is for the May package edition which will be shipped out the last week of the month. If you choose a gift, you will be billed at the time of purchase for the number of months you select.
Returns
Cancelling orders: Once you have selected and paid for beers from the Canada Craft Club online store, orders cannot be cancelled or refunded. All sales are final.
Damaged products: Our custom built cardboard packing rarely allows for damages. However, now and then due to shipping or weather, products can arrive damaged. Should your shipment arrive dented or leaking, please email the beer’s details and a photo of the can to hello@canadacraftclub.ca. Within 30 days of receiving your shipment, we will happily work out a solution with you.
Dislike your beer?: We choose brews that are both unique and interesting. While these beers have all been expertly chosen, because everyone’s palate is different, you may receive a can you did not like. In that case, we ask that you keep an open mind, welcome new experiences and expand your palate! Returned packages will incur a base shipping fee of $15+tax plus any applicable surcharges to reship, or if you prefer, we will keep your package and credit your account for the value of the package, less the return shipping charges and a $10+tax restocking fee.
Buying is easy
Indulge yourself or share the beer you love with the ones you love