Frequently Asked Questions

How do I sign up for Canada Craft Club shipments?

Visit Join The Club page, choose a subscription or a gift, and enter in your billing, shipping, and credit card information. Your first package will be shipped the last week of the upcoming cycle which runs until the 10th of each month. For example, all new purchases made between April 11 - May 10 will be shipped May's edition in the last week of the month.

Do I need to sign up for a contract? Are there membership fees?

Nope. Contracts are for cell phone companies! There are no contracts to sign, no startup fees, and no cancellation fees. Your monthly membership will automatically renew each month (gift orders are paid for in full, in advance and will not renew). You can cancel at any time with no obligations.

How are you different than any other beer of the month club?

There are a few key differences between Canada Craft Club and traditional beer clubs; Canada Craft Club has no initiation fees, no membership fees, and no contracts to sign. You don't need to sign up for a specified amount of time and you can order as little as one package. We ship monthly, meaning minimal waiting for your package or gift to arrive.

Due to Canada Craft Club's location in Alberta, we can offer our members a selection of hard to find and exclusive beers that are not found across the country. Additionally, you are getting the in-depth experience package complete with our Beer Guide that will direct you to detailed online profiles for every beer we feature, and base shipping fees that are all included in the price! Finally, there is the advantage of Canada Craft Club's social network where you can compare notes and reviews through our social media channels, and track your previous beer experiences in your online account. Members receive access to preferred pricing in the online store, where you can shop for your favourites.

What happens if I get a bad or off beer?

No one likes to open a nice cold brew only to find it's spoiled! If you do get a bad or off beer as part of your package, let us know within 30 days of delivery and we will ensure that a credit is applied directly to your account in the retail amount of the beer.

Why can't I pick the type of beer contained in the packages?

The idea of joining Canada Craft Club is to expand your horizons and try new breweries and styles. Have you ever had a Bohemian Pilsner? Or an Italian Flemish Sour Ale? Why not? We know that everyone has a certain preference for beer, either in country, style or mouthfeel, but we take great pride in our selection process. We are confident that you will enjoy the beers selected.

The Canada Craft Club experience is focussed around expanding your palate and allowing you to try beers that you couldn't pick up in your local liquor store!

We also love promoting and sharing, new and established breweries from across Canada. Look out for beers from Victoria to Halifax! If you live near a brewery that we feature, don't be bummed that you have tried it before. We think that it is cool that with your help and membership, you are giving them national exposure!

Can I upgrade or downgrade my monthly package?

Absolutely! If you have subscribed to a specific package, and wish to graduate to a higher package or step down a level, you can do so through your online account or contact us! Just be sure to change your package type before the 5th of the month, in order to receive a different package type for the upcoming shipment.

Does Canada Craft Club offer a guarantee?

We are committed to your satisfaction, so committed in fact, that we guarantee our packages 100%. If you are not completely satisfied with the quality of the beers you receive, please contact us at within 30 days of receiving your shipment and we will credit your account for the retail value of the beer.

Is there anyone that I can speak to if I have additional questions or concerns?

Please feel free to contact the Canada Craft Club office (Toll Free) at 1.844.53.CRAFT (27238) or by email and we will be happy to help. Our office hours are between 9:00am-5:00pm MST, Monday to Friday and we will always get back to your email within one business day.

Referral Gifts

Did you know that Canada Craft Club has a referral program? That's right, we want to reward you (and your friend) for sharing your love of Canada Craft Club. It is super easy too - just tell your friend/relative/co-worker to put your name in the referral field when they checkout, and you will both receive a $15 credit on your account!

There is no limit to the number of referrals and credits you can collect. Your referee will also receive a $15 credit that will be applied to their second month of their club subscription (or their next purchase).

Member Pricing

Being a part of Canada Craft Club has its perks. With the combined buying power of our membership, we are able to negotiate great savings on your behalf. Not only do you get exceptional beers at great prices in your club package, but we also extend that savings to you in our members-only online shop. Only active subscribers and gift receivers can purchase beer at these exclusive prices.

Exclusive Beer

Canada Craft Club is not just about finding great beers, but also new and exclusive beers! We work hard to source brews that are not available elsewhere in Canada, and bring them to market just for our members. These beers will impress at your next gathering!

Delivery to door

We know that shopping online is commonplace these days and our expectations as consumers has increased as the online world has grown. At Canada Craft Club, we are proud to bring you the ultimate beer experience, which includes exceptional delivery right to your door (home or office). From the curation of the beers, to the convenience of home delivery, we hope you find the total experience a valuable member perk.

Member Only Promotions

Not only can you shop the member-only store for great value on your favourite club featured beers, but we also have special promotions and exclusive offers throughout the year. And you guessed it - just for members! Members are rewarded with free shipping promotions, special offers on never before featured beers, early bird pricing on holiday gifts, special occasion packs, and unique curated bundles that will blow you away in value.

Can I get a Canada Craft Club package shipped to me?

You must be over the age of majority in your province in order to subscribe, and by law, there always needs to be someone over the legal age of majority to receive and sign for your shipments (couriers will ID if you appear under 25). If you live in a rural area, or at a PO Box address, your beer will be shipped via Canada Post. Loomis Express is the default courier for all members who do not require shipment to a PO box, rural address or to select provinces/territories. We also offer shipping via FedEx by request.

The rules and regulations in Canada and constantly changing and ultimately the responsibility lies with the consumer to make sure they are legally allowed to import our products in their jurisdiction. If you reside in a province where importing alcohol from other provinces is restricted, you will not be able to order from Canada Craft Club.

Can I pick-up my package?

Yes, if you live in Calgary, or frequent the city. We are proud to be able to offer our members in Calgary an alternative option to shipping your beer package. Similar to our deliveries by courier, you will be notified by email when your monthly package is available to pick-up at our store Highfield by WineCollective, located at 22, 1259 Highfield Cres. SE. If you are an existing Canada Craft Club member and would like to pick-up your package, please get in touch with us and we will make the change for you!

Members receive special savings at Highfield by WineCollective. Make sure you register at the checkout to ensure your receive your member pricing.

When can I expect my beer?

Canada Craft Club members can expect their packages will be shipped out the last week of each month, as long as a purchase was made before the 11th. For example, all purchases made between April 11th and May 10th will receive the May edition as their first delivery, which will be shipped out the last week of May. We will take the liberty of delaying delivery during extreme weather conditions, during which time we ask for your patience.

How does delivery work?

A huge part of the Canada Craft Club advantage is the delivery of beer to your home or office. When your package is shipped out you will receive an email with your tracking information link. By law, someone over the age of majority in your province must sign for the delivery. Couriers are legally not allowed to leave this package on your doorstep, so for this reason, we strongly suggest getting your package delivered to your daytime address.

Additionally, we send you a reminder email on the 11th of each month, as a 'heads up' letting you know when to expect your delivery. If you have any questions, or need to delay your delivery or change couriers, you can let us know before the 'cut-off date' for changes.

How do I dispose of my shipment packaging?

We're excited to say that all materials in your WineCollective shipments are recyclable or compostable! In most municipalities the pulp tray holding your bottles can be safely added to your compost bin and the external box can be recycled normally. We recommend checking with your local recycling and composting guidelines to ensure you're able to properly dispose. Though we hope you keep them, your monthly wine guide and any other informational inserts are also fully recyclable.

What happens if I miss the delivery?

Please visit our Shipping Information Page for courier specific information.

How am I billed?

Your recurring subscription payment will be processed every month on the 5th, for the upcoming beer edition.

I'm concerned about giving my credit card and personal information.

Canada Craft Club has very high privacy standards. We will never sell your information, ever. Read more in our Privacy Policy.'s purchase system is secured with SSL encryption, look for the lock icon in your browser during checkout. We cannot access your secured credit card information on file.

How do I suspend/cancel my membership?

If you are going to be out of town for a few weeks or months and would like to suspend your account, please login to your account profile on, click on the "My Account" link and select the "Suspend/Cancel" option. You can suspend your shipments for up to 4 months and your membership will automatically start-up again after your suspension ends.

Cancellation of your subscription can be done in the same way via your profile, by logging in and clicking on the "My Account link", then choosing the "Suspend/Cancel" link. Follow the prompts and your membership will be canceled. You will receive an email confirming the cancellation of your subscription.

If you suspend or cancel on or after the 5th of the month, you have already been charged for your next month's shipment, so you will still receive that final package from us. You will be notified of this during the process of cancelling or suspending, and in the confirmation email.

Are there penalties or fees if I want to cancel?

No penalties, no fees, no hassles.

We will of course be sad to see you go and might ask you why you are cancelling, but we want our members to leave Canada Craft Club and look back fondly on the experience. And many members take a break and then rejoin in the future! Please keep in mind that if you cancel on or after the 5th of the month, you have already been charged for your next month's shipment, so you will still receive that final package from us.

Does the price of the package include shipping?

Yes! The base shipping cost is included in the package price, however additional shipping surcharges may apply to certain areas and rural locations. These surcharges are based on your postal code and if applicable, will be displayed at Checkout, before you have finalized your order.

Can I cancel my order?

Once you have selected and paid for beer from the Canada Craft Club store, orders cannot be cancelled or refunded. All sales are final. Cancelling your subscription after your initial purchase will not cancel the first, and upcoming delivery. A cancellation after your initial payment will result in future charges and deliveries being cancelled, after the first shipment.

What happens if my beer arrives damaged?

Our custom packing rarely allows for damage during transit. However, now and then due to shipping or weather, cans do arrive damaged. Should your shipment arrive dented or leaking, please email the beer's details and a photo of the damaged product to us. Within 30 days of receiving your shipment, we will happily work out a solution with you.

I dislike this month's beer, what can I do?

We choose beers that are both unique and interesting. While these beers have all been expertly chosen, because each beer lover's palate is different, you may receive a beer you did not like. In that case, we ask that you keep an open mind, welcome new styles and expand your palate!

If your bottle has been tainted and the beer's taste and aroma altered, contact us within 30 days of receiving your shipment and we will be more than happy to credit you the retail value of the bottle.

Still Have Questions?

Please feel free to contact the Canada Craft Club office (Toll Free) at 1.844.53.CRAFT (27238) or by email and we will be happy to help.

Our office hours are between 9:00 am - 5:00 pm MST, Monday to Friday and we will always get back to your email within one business day.