Shipping information

People celebrating with beer

Our shipping philosophy

We try hard to ensure that you receive the best service possible from our trusted couriers. However, shipping can be a complicated process, and we are at the mercy of Mother Nature. Please be aware that we will delay shipping if we feel that there is a chance your package may freeze or over-heat. If we delay the shipping of your package, we will do our best to inform you with as much notice as possible.

If you reside in a province where importing alcohol from other provinces is restricted, you will not be able to order from Canada Craft Club.

If you have selected the option to have your packages shipped to you, we will send you a heads-up email on the 11th of every month. This is to let you know when you should be expecting your monthly delivery, so you can inform us if you will be out of town or unavailable to accept your package. This way, we can delay your delivery or change the address of your delivery. All changes to shipping must be made prior to the cut-off date indicated in the email. This will ensure that your package is headed in the right direction.

If you have selected the option to pick up your beer at Highfield by WineCollective in Calgary, your package will be available the third or last week of the month. We will send you an email each month to let you know when your beer is ready to be picked up.

  • We ship in discreet, recyclable packages.
  • Packages are bomb proof (not tested with real bombs), with a <0.1% breakage rate.
  • You can delay your shipments if you are out of town.
  • You can pick up in Calgary and save a few bucks.
  • Signature is required and couriers are required to verify your age because it’s alcohol.
  • We cannot leave packages at your doorstep (it's illegal - because it’s alcohol).
  • We send you an email with your tracking number the day it is shipped.
  • Reshipping fee = Base shipping fee of $15+tax plus any applicable surcharges.
  • Prefer not to have your package reshipped? Missed your delivery twice? We will keep the package and credit your account for the amount paid for the package, less the return shipping charges and a $10+tax restocking fee.
  • Orders cannot be cancelled or refunded. All sales are final.
Loomis Express logo

Loomis express

  • Default courier for all members who do not need shipment to a PO box, rural address or to select provinces/territories.
  • Depending on your location, delivery will take between one to seven business days.
  • Two delivery attempts will be made over two days. Loomis will not return the same day if the first attempt is missed.
  • A door knocker tag will be left at your door. The tag will have Loomis contact information that can be used to arrange a better time for delivery the next day.
  • If you are not home for your second delivery attempt, your package will be held for 5 business days at your nearest depot where it can be picked up.
  • In order to pick up your package you will need a valid government issued ID and the door knocker information.
Track your loomis express package!
Canada Post mailbox

Canada Post

  • Available for all members, by request.
  • Default courier for rural, PO Box addresses and some provinces/territories.
  • Depending on your location, delivery will take between one and 12 business days.
  • One unsolicited delivery attempt will be made. A tag will be left at your door, or in your mailbox notifying you of the failed delivery.
  • Your package will be held for pickup at the nearest post office for 10 business days.
  • Photo ID with a matching delivery address, and your tracking number are required to pickup your package.
  • After 10 days, your package will be returned to Canada Craft Club HQ. We will contact you to arrange reshipping. Reshipping charges may apply.
  • Please note: During Covid, Canada Post is not delivering parcels to doors that require an adult signature. If your package is shipped with Canada Post, you will be required to pick it up at the nearest depot.
Track your Canada Post package!
beer bottles on shelf in store

Pick up in Calgary

  • Convenient location in Calgary.
  • You will receive an email when your beer is ready. Pickup your package at any time within the month.
  • All members receive member pricing on beer, 10% off Club Price of all wines and 5% off beer and spirits at Highfield.
Learn more about Highfield