Cancelling orders: Once you have selected and paid for beers from the Canada Craft Club online
store, orders cannot be cancelled or refunded. All sales are final.
Damaged products: Our custom built polystyrene packing rarely allows for a broken bottle.
However, now and then due to shipping or weather, bottles do arrive damaged. Should your
shipment arrive in pieces, please email the beer’s details and a photo of the broken bottle to
. Within 30 days of
receiving your shipment, we will happily work out a solution with you.
Dislike your beer?: We choose brews that are both unique and interesting. While these beers have
all been expertly chosen, because everyone’s palate is different, you may receive a bottle you
did not like. In that case, we ask that you keep an open mind, welcome new experiences and
expand your palate!
Returned packages will incur a base shipping fee of $15+tax plus any applicable surcharges to
reship, or if you prefer, we will keep your package and credit your account for the value of the
package, less the return shipping charges and a $10+tax restocking fee.